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Privacy Policy

Last updated: 2026

This privacy notice for LANCAI INT’L TRADING LIMITED (“Company,” “we,” “us,” or “our”) describes how and why we may collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

  • Visit our website at https://lancai.hk/, or any website of ours that links to this privacy notice

  • Engage with us in other related ways, including sales inquiries, manufacturing cooperation, marketing activities, or business communications

If you have any questions or concerns about this privacy notice or our practices, please contact us at lambert@lancai.hk.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice. You can find more details about each topic by reading the sections below.

What personal information do we process?
We may process personal and business information depending on how you interact with our website and services.

Do we process sensitive personal information?
We do not process sensitive personal information.

Do we receive information from third parties?
We may receive information from public databases, marketing partners, and social media platforms.

How do we process your information?
We process your information to provide manufacturing services, respond to inquiries, improve our website, conduct business communication, ensure security, and comply with legal obligations.

With whom do we share personal information?
We may share information in specific situations with trusted service providers or partners necessary for business operations.

What are your rights?
Depending on your location, you may have rights regarding your personal information.

1. WHAT INFORMATION DO WE COLLECT?

1.1 Personal and Business Information You Provide

We collect personal information that you voluntarily provide to us when you:

  • Submit inquiry or contact forms

  • Request quotations or samples

  • Communicate with us regarding manufacturing projects

  • Provide design files or technical documents

The personal information we collect may include:

  • Names

  • Company names

  • Email addresses

  • Phone numbers

  • Business addresses

  • Country/region

  • Project details and communication records

  • Design files, sketches, and tech packs

We require that all information provided to us is accurate and complete.

1.2 Information Automatically Collected

We automatically collect certain information when you visit our website, including:

  • IP address

  • Browser type and device characteristics

  • Operating system

  • Referring URLs and pages visited

  • Date and time of access

This information is primarily used to maintain website security, improve performance, and conduct analytics.

1.3 Information Collected from Other Sources

We may obtain information about you from:

  • Public databases

  • Marketing partners

  • Social media platforms

  • Third-party data providers

This information may include business contact details and online behavior data.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information for the following purposes:

  • To respond to inquiries and provide quotations

  • To manage sampling, production, and manufacturing cooperation

  • To communicate regarding orders, designs, and technical requirements

  • To improve our website and services

  • To conduct marketing and business development

  • To comply with legal obligations

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

If you are located in the European Economic Area (EEA) or the UK, we rely on the following legal bases:

  • Consent

  • Performance of a contract or pre-contractual measures

  • Legitimate business interests

  • Compliance with legal obligations

4. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?

We may share your personal information in the following situations:

  • With internal departments involved in manufacturing and project management

  • With trusted service providers (IT, hosting, logistics, quality control)

  • With business partners necessary for fulfilling manufacturing projects

  • When required by law or legal process

  • In connection with business transfers, mergers, or acquisitions

We do not sell your personal information.

5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of such websites.

6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies and similar technologies to collect and store information.

We may use third-party analytics and advertising tools, including:

  • Google Analytics

  • Google Ads

  • Facebook Pixel

You can control cookies through your browser settings.

7. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

We may transfer, store, and process your information in countries outside your own, including China.

We take reasonable measures to protect your information in accordance with applicable data protection laws.

8. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your personal and business information only for as long as necessary to fulfill the purposes outlined in this privacy notice, unless a longer retention period is required by law.

9. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location, you may have the right to:

  • Access your personal information

  • Request correction or deletion

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent

To exercise these rights, please contact us at lambert@lancai.hk.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers offer a “Do Not Track” feature.
Currently, we do not respond to DNT signals due to the lack of a uniform standard.

11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including:

  • The right to request disclosure of collected personal information

  • The right to request deletion of personal information

  • The right to opt out of the sale of personal information

We do not sell personal information.

12. DO WE MAKE UPDATES TO THIS NOTICE?

We may update this privacy notice from time to time.
The updated version will be indicated by a revised date.

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this privacy notice, please contact us:

LANCAI INT’L TRADING LIMITED
Email: lambert@lancai.hk

Address:
Room 316, 3rd Floor, Phase 2, Forest Plaza, Humen Avenue,
Humen Town, Dongguan City, Guangdong Province, China

14. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?

You may request to review, update, or delete your personal information by contacting us at lambert@lancai.hk.

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